Discovery Health Telesales Consultant Vacancies 2026

If you are searching for sales and call centre opportunities in South Africa, the Discovery Health Telesales Consultant vacancy in Johannesburg could be an opportunity to consider. Discovery is recruiting for a telesales position within its DCM Distribution business unit and Telesales function.

Other Opportunities

The position is based at Discovery Place in Sandton, Johannesburg, and forms part of Discovery Connect. The successful candidate will be responsible for conducting Discovery Health telesales, identifying sales opportunities, communicating with members and working towards sales and quality targets.Discovery Health Telesales Consultant Vacancies 2026

The vacancy is particularly relevant to candidates who have previous sales experience, preferably in an outbound telesales environment, as well as health product knowledge. Applicants must have Matric and should be comfortable using computers, email, Microsoft Word and Microsoft Excel.Discovery Health Telesales Consultant Vacancies 2026

This guide explains the available vacancy, responsibilities, requirements, skills, qualifications and application process to help job seekers understand the opportunity before applying.Discovery Health Telesales Consultant Vacancies 2026

Discovery Health Telesales Consultant Vacancy 2026

The Discovery Health Telesales Consultant position is listed under the DCM Distribution business unit and Telesales function. The vacancy information provided shows a date of 26 July 2026.

The successful candidate will work within the Discovery Connect Sales call centre and report to a sales team leader. The primary purpose of the position is to conduct Discovery Health telesales.

This means the employee will interact with customers and members, identify appropriate sales opportunities, answer inbound calls and make outbound calls where required.Discovery Health Telesales Consultant Vacancies 2026

The position also includes administration, customer communication, Financial Needs Analysis and maintaining accurate information about queries and interactions.Discovery Health Telesales Consultant Vacancies 2026

For candidates interested in sales careers, the position offers an opportunity to use communication, persuasion and customer-service skills in a health-related financial services environment.Discovery Health Telesales Consultant Vacancies 2026

About Discovery

Discovery is a South African financial services organisation with a strong presence in healthcare, insurance, banking and related financial services.

The company states that its core purpose is to make people healthier and enhance and protect their lives. Discovery also describes its working environment as fast-paced and dynamic, with an emphasis on innovation and performance.Discovery Health Telesales Consultant Vacancies 2026

The organisation seeks individuals who understand its purpose and whose values align with the company’s approach.Discovery Health Telesales Consultant Vacancies 2026

For applicants, this means that technical sales ability is only one part of the recruitment process. Personal attributes such as resilience, adaptability, self-motivation, teamwork and the ability to work under pressure are also important.

Candidates applying for the Discovery Health Telesales Consultant position should therefore ensure their CV demonstrates both relevant experience and the personal qualities required for a target-driven sales environment.Discovery Health Telesales Consultant Vacancies 2026

Job Description

The Discovery Health Telesales Consultant role involves several sales, communication and administrative responsibilities.

One of the main duties is identifying sales opportunities. The successful candidate must be able to recognise customer needs and identify appropriate opportunities to offer Discovery Health products.

The employee will also answer inbound calls in a timely manner and make required outbound calls. Strong telephone communication skills are therefore essential.

Another responsibility is coordinating personal administration. Sales consultants need to ensure that relevant records, customer information and administrative activities are completed accurately.

The role also requires employees to maintain accurate details and statistics relating to queries.

Accuracy is particularly important because the employee will work with customer information and sales-related records.

Key Purpose of the Role

The Discovery Health Telesales Consultant position is based in the Discovery Connect Sales call centre.Discovery Health Telesales Consultant Vacancies 2026

The successful candidate will report to a sales team leader and will be responsible for conducting Discovery Health telesales.Discovery Health Telesales Consultant Vacancies 2026

The role is therefore focused on both customer engagement and sales performance.Discovery Health Telesales Consultant Vacancies 2026

A successful employee should be able to communicate confidently with members, understand their needs, provide relevant information and work towards achieving agreed sales targets.Discovery Health Telesales Consultant Vacancies 2026

The role also requires candidates to maintain quality standards while achieving sales objectives.

Key Responsibilities

Applicants should understand the main responsibilities before applying.Discovery Health Telesales Consultant Vacancies 2026

Achieving Health Sales Targets

One of the primary responsibilities is achieving Health sales targets.

The employee will be expected to work towards defined sales objectives and contribute to the performance of the sales team.

Candidates with previous experience working with sales targets may have an advantage because they are likely to understand the importance of consistent performance.Discovery Health Telesales Consultant Vacancies 2026

Communicating With Members

The position involves communication with members by telephone, fax and email.

Employees need to communicate clearly and professionally and provide relevant information to customers.Discovery Health Telesales Consultant Vacancies 2026

Strong verbal communication is especially important because telesales consultants spend significant amounts of time communicating with customers over the telephone.Discovery Health Telesales Consultant Vacancies 2026

General Administration

The role includes attending to general administration.Discovery Health Telesales Consultant Vacancies 2026

This can include keeping records updated, managing customer information and completing administrative activities associated with sales and customer interactions.Discovery Health Telesales Consultant Vacancies 2026

Candidates should therefore have good organisational skills and attention to detail.

Conducting Financial Needs Analysis

The position requires the successful candidate to conduct Financial Needs Analysis.

This involves understanding a customer’s needs and circumstances before discussing an appropriate solution.

Candidates should be able to ask relevant questions, listen carefully and apply their knowledge when assisting customers.

Achieving Quality Targets

Sales performance is not the only consideration. The vacancy also requires employees to achieve quality targets.

This means candidates need to balance sales performance with professional and accurate customer interactions.Discovery Health Telesales Consultant Vacancies 2026

Overcoming Objections

The Discovery Health Telesales Consultant must be able to overcome objections.

Customers may have concerns about products, pricing or whether a particular solution is suitable for them.Discovery Health Telesales Consultant Vacancies 2026

The consultant needs to listen to the concern, understand the reason for the objection and respond professionally.

Persuasiveness, product knowledge and resilience are therefore important attributes for the position.

Qualifications and Experience

The vacancy specifies several qualifications and experience requirements.Discovery Health Telesales Consultant Vacancies 2026

Matric

Applicants must have Matric.

Candidates should ensure that their Grade 12 qualification is clearly listed on their CV.

Sales Experience

Applicants need at least one year of sales experience.

Experience in an outbound telesales environment is preferred.

This means candidates with previous call centre sales experience should clearly highlight this on their CV.

Health Product Knowledge

The vacancy requires a minimum of one year of health product knowledge.Discovery Health Telesales Consultant Vacancies 2026

Discovery Health knowledge is listed as an advantage.

Candidates with previous experience selling medical aid, health insurance or other relevant health products should make this experience prominent in their applications where applicable.

Computer Literacy

Applicants should have PC literacy and be comfortable using:

Email
Microsoft Word
Microsoft Excel
General computer systems

Good computer skills are important because telesales consultants need to record customer information and complete administrative tasks while working with customers.Discovery Health Telesales Consultant Vacancies 2026

Tertiary Qualification

A tertiary qualification is listed as an advantage.

It is not presented as the basic Matric requirement, but candidates who have completed relevant tertiary studies should include them in their CV.

NQF5 and RE5

The vacancy also lists NQF5 and RE5 qualifications.

Applicants who have these qualifications should clearly include them in their qualifications section.

Candidates should ensure that all qualifications and professional credentials listed on their CV are accurate and can be verified if required.Discovery Health Telesales Consultant Vacancies 2026

Personal Attributes and Skills

Discovery has listed several competencies that candidates should demonstrate.

Target Driven

The Discovery Health Telesales Consultant needs to be target driven.

The employee should remain focused on achieving agreed sales objectives and maintaining consistent performance.Discovery Health Telesales Consultant Vacancies 2026

Team Player

Although telesales involves individual targets, employees operate within a sales team.

The ability to cooperate with colleagues and contribute to team objectives is therefore important.

Goal Orientated

Candidates should have a clear focus on achieving goals.Discovery Health Telesales Consultant Vacancies 2026

A goal-oriented employee is more likely to remain motivated when working towards sales targets.

Self-Motivated

Telesales can involve repetitive customer interactions and rejection. Self-motivation can help employees maintain performance throughout the working day.Discovery Health Telesales Consultant Vacancies 2026

Ability to Work Under Pressure

The role is based in a sales call centre and involves performance expectations.Discovery Health Telesales Consultant Vacancies 2026

Candidates should be able to remain professional and focused when dealing with pressure, demanding customers or challenging sales periods.

Adaptability

The vacancy highlights the ability to adapt to change.

This is important in a dynamic environment where systems, processes, products and customer requirements can change.Discovery Health Telesales Consultant Vacancies 2026

Persuasiveness

Sales consultants need to communicate the benefits of products and respond effectively to customer concerns.Discovery Health Telesales Consultant Vacancies 2026

Persuasiveness should be combined with accurate product knowledge and professional customer service.Discovery Health Telesales Consultant Vacancies 2026

Resilience and Tenacity

Sales professionals often experience rejection.

Candidates need to demonstrate resilience and the ability to continue working towards targets after unsuccessful sales interactions.Discovery Health Telesales Consultant Vacancies 2026

Time Management

The position requires sound time-management skills.

Employees need to manage customer calls, follow-ups and administration efficiently.

Self-Management

Candidates should be able to manage their responsibilities effectively while working under the guidance of the sales team leader.

Attention to Detail

Accurate customer records and statistics are important.

Applicants should demonstrate that they can work carefully and maintain accurate information.

Ability to Learn Quickly

Health products and company processes can involve significant amounts of information.

The ability to learn quickly and apply new knowledge is therefore an important competency.

Language Requirements

The vacancy states that candidates should speak English and Afrikaans fluently, with accent-neutral communication.

This requirement is relevant because the position involves frequent telephone communication with members.

Applicants should be able to explain information clearly and professionally.

Good listening skills are also important because the consultant needs to understand customer needs and respond appropriately.

Who Can Apply?

The Discovery Health Telesales Consultant opportunity is primarily suited to applicants who meet the stated qualifications and experience requirements.

A suitable applicant should have Matric and at least one year of sales experience, preferably in outbound telesales.

Candidates should also have at least one year of health product knowledge and be comfortable using computers, email, Word and Excel.

Applicants with Discovery Health knowledge, tertiary qualifications and the listed NQF5 and RE5 qualifications can highlight these credentials in their applications.

Before applying, job seekers should carefully compare their own experience with the vacancy requirements.

How to Prepare Your CV

A well-prepared CV can make it easier for a recruiter to identify your relevant experience.

Start with your name and accurate contact details.

Include a short professional profile that highlights your sales and telesales experience.

Your employment history should explain your previous responsibilities and achievements.

For example, if you have worked in outbound telesales, mention the products you sold, the customers you dealt with and the sales targets you were expected to achieve.

Where accurate, include measurable achievements such as sales performance, customer volumes or target achievement.

Your CV should clearly include relevant information such as:

Matric
Sales experience
Outbound telesales experience
Health product knowledge
Discovery Health knowledge, if applicable
Computer literacy
Email skills
Microsoft Word
Microsoft Excel
Tertiary qualifications
NQF5
RE5
English and Afrikaans language skills

Do not add qualifications, experience or skills that you do not have.

How to Stand Out as an Applicant

Applicants can improve their applications by showing how their previous experience relates directly to the vacancy.

For example, rather than simply stating “Sales Consultant” as a previous job title, explain the sales activities you performed.

You could describe experience with inbound and outbound calls, customer needs analysis, sales targets, objections, follow-ups and administration if these were genuinely part of your previous role.

Candidates should also demonstrate their understanding of customer service.

A telesales environment requires employees to balance sales objectives with customer needs. Professional communication, patience and accurate information can therefore be valuable.

Interview Preparation

If your application progresses, you may need to prepare for a sales-focused interview.

Potential questions could include:

Tell us about your sales experience.
What experience do you have in outbound telesales?
How do you handle rejection?
How do you achieve sales targets?
How do you overcome customer objections?
How would you deal with an unhappy customer?
Tell us about a difficult sale you successfully completed.
How do you manage pressure?
How do you ensure customer information is accurate?
Why do you want to work for Discovery?
What do you know about Discovery Health products?
How would you conduct a Financial Needs Analysis?

When answering, use genuine examples from your work experience.

A useful approach is to explain the situation, what you needed to do, the actions you took and the result.

Salary and Benefits

The vacancy information supplied does not specify a salary amount.

Job seekers should therefore not rely on unofficial salary estimates when applying for the position.

The actual remuneration package may depend on factors such as experience, qualifications, company policies and the terms of employment.

Candidates who progress through the recruitment process should confirm salary, benefits, working arrangements and other employment conditions directly with Discovery.

Employment Equity

Discovery states that its approved Employment Equity Plan and targets will be considered as part of the recruitment process.

The company also states that it is an equal-opportunities employer and encourages people with various disabilities to apply.

Applicants should provide truthful and accurate information during the recruitment process.

Location of the Vacancy

The vacancy is for JHB – DC Health Telesales Consultant and is associated with Discovery Place in Sandton, Johannesburg.

The role is based in the Discovery Connect Sales call centre.

Applicants should consider their ability to travel to the workplace before applying.

How to Apply for Discovery Health Telesales Consultant

Candidates interested in the Discovery Health Telesales Consultant vacancy should apply through Discovery’s official careers platform.

The application page supplied with the vacancy is:

Apply on the official Discovery careers website

Applicants should review the official vacancy page before submitting an application because recruitment information can change.

Use accurate information when completing your candidate profile and ensure your CV is updated.

Never pay someone who claims they can guarantee you a job at Discovery. Legitimate employment applications should follow the company’s official recruitment process.

Application Checklist

Before submitting your application, make sure you have:

Updated your CV.
Included your Matric qualification.
Added your sales experience.
Highlighted outbound telesales experience if applicable.
Included health product experience.
Listed Discovery Health knowledge if applicable.
Added computer skills.
Included relevant tertiary qualifications.
Listed NQF5 and RE5 if you hold them.
Checked your English and Afrikaans language information.
Proofread your CV.
Confirmed your contact details.
Used the official Discovery careers platform.

Why Telesales Experience Matters

Telesales experience is particularly relevant to this position because the successful employee will communicate with customers through telephone channels and work towards sales targets.

Candidates who have previously worked in outbound telesales may already understand important aspects of the environment, including call management, customer engagement, sales conversations, objection handling and target achievement.

However, candidates should still demonstrate their individual achievements rather than relying solely on the job title of a previous position.

What Employers Look for in Sales Candidates

Sales employers generally look for candidates who can communicate clearly, understand customer needs and consistently work towards performance objectives.

For this vacancy, the listed attributes provide useful insight into what Discovery expects.

The successful candidate should be target driven, motivated, resilient, persuasive and able to work under pressure.

Attention to detail is also important because the position involves maintaining accurate customer information and query statistics.

The ability to learn quickly is valuable because employees need to understand health products and apply their knowledge during customer interactions.

Final Thoughts

The Discovery Health Telesales Consultant vacancy is an opportunity for an experienced sales professional to work within Discovery Connect in Johannesburg.

The position combines telesales, customer communication, administration, Financial Needs Analysis and sales performance. Applicants should have Matric, at least one year of sales experience and at least one year of health product knowledge.

Outbound telesales experience is preferred, while Discovery Health knowledge is an advantage. Computer literacy, strong communication skills, resilience, persuasion and target-driven behaviour are also important.

Candidates should carefully review the requirements and tailor their CV before applying. Highlighting relevant sales achievements, telesales experience, health product knowledge and qualifications can help recruiters quickly understand your suitability for the role.

How to Apply

Click here to apply

Frequently Asked Questions

What is the Discovery Health Telesales Consultant vacancy?

The Discovery Health Telesales Consultant vacancy is a sales position within Discovery Connect’s Sales call centre. The employee will conduct Discovery Health telesales, communicate with members, identify sales opportunities and work towards sales and quality targets.

Where is the job based?

The position is associated with Discovery Place in Sandton, Johannesburg.

What is the minimum qualification?

Matric is listed as a requirement.

How much sales experience is required?

Applicants need at least one year of sales experience, preferably in an outbound telesales environment.

Is health product knowledge required?

The vacancy specifies a minimum of one year of health product knowledge. Discovery Health knowledge is an advantage.

Is a tertiary qualification required?

A tertiary qualification is listed as an advantage rather than the minimum education requirement.

Are NQF5 and RE5 qualifications required?

The vacancy lists NQF5 and RE5 among the qualifications and experience information. Applicants who hold these qualifications should include them on their CV.

Which computer skills are required?

Applicants should have PC literacy and experience with email, Microsoft Word and Microsoft Excel.

Which languages are required?

The vacancy states that candidates should speak English and Afrikaans fluently, with accent-neutral communication.

Does the vacancy include a salary?

The supplied vacancy information does not specify a salary amount. Applicants should confirm remuneration during the official recruitment process.

How can I apply?

Applications should be submitted through Discovery’s official careers website using the vacancy’s application process.

Is Discovery Health knowledge an advantage?

Yes. The vacancy specifically states that Discovery Health knowledge is an advantage.

What are the main duties?

The main duties include identifying sales opportunities, answering inbound calls, making outbound calls, managing administration, communicating with members, conducting Financial Needs Analysis, achieving sales and quality targets and overcoming objections.

When was the vacancy posted?

The vacancy information provided shows the date as 26 July 2026.

Should I apply if I only have Matric but no sales experience?

The vacancy specifies at least one year of sales experience, preferably in outbound telesales. Candidates who do not meet the experience requirement should carefully consider whether they meet the stated criteria before applying.

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