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JHB -DC Health Telesales Consultant: Apply for Discovery Connect Sales Opportunity in Johannesburg
If you are passionate about sales, enjoy helping people, and want to build a rewarding career in the healthcare industry, the JHB -DC Health Telesales Consultant position at Discovery Connect could be the ideal opportunity. Discovery is one of South Africa’s leading financial services and health insurance providers, offering employees the chance to grow in a fast-paced, innovative, and customer-focused environment.
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The JHB -DC Health Telesales Consultant role is designed for motivated individuals who can communicate effectively, meet sales targets, and provide exceptional customer service. Working within Discovery Connect’s telesales division, successful candidates will promote Discovery Health products while helping clients choose healthcare solutions that suit their needs.
Whether you are an experienced telesales consultant or someone looking to grow your career in sales, this position offers valuable exposure to one of South Africa’s most respected employers.
About Discovery
Discovery is recognised for its commitment to improving people’s lives through innovative healthcare, life insurance, investments, banking, and wellness solutions. The company operates with a clear purpose: making people healthier while protecting and enhancing their lives.
Employees at Discovery are encouraged to think creatively, embrace innovation, and contribute to meaningful change. The organisation invests heavily in employee development, making it an attractive workplace for ambitious professionals.
The JHB -DC Health Telesales Consultant opportunity allows successful applicants to become part of this high-performance culture while building valuable experience in health insurance sales.
Overview of the JHB -DC Health Telesales Consultant Position
The JHB -DC Health Telesales Consultant role is based within Discovery Connect’s Sales Call Centre. The successful candidate reports directly to the Sales Team Leader and focuses on promoting Discovery Health products through inbound and outbound telephone sales.
Consultants are responsible for understanding customer needs, explaining healthcare products clearly, overcoming objections, and helping customers make informed decisions regarding their healthcare cover.
The position combines customer service, sales expertise, product knowledge, and administrative accuracy to deliver excellent client experiences.
Main Responsibilities
As a JHB -DC Health Telesales Consultant, your daily duties may include:
- Achieving monthly health sales targets.
- Handling inbound customer calls professionally.
- Making outbound sales calls to prospective customers.
- Identifying suitable sales opportunities.
- Explaining Discovery Health products and benefits.
- Conducting Financial Needs Analysis for clients.
- Responding to customer enquiries via telephone, email, and fax.
- Completing administration accurately and on time.
- Maintaining customer records and sales statistics.
- Meeting quality assurance standards.
- Following compliance requirements.
- Building long-term customer relationships.
The role requires individuals who enjoy interacting with people and can confidently communicate product benefits while maintaining a professional approach.
What Discovery Looks for in Candidates
The JHB -DC Health Telesales Consultant vacancy is ideal for candidates who thrive in target-driven environments.
Discovery values employees who demonstrate:
- Strong communication skills
- Confidence on the telephone
- Excellent listening ability
- Professional customer service
- Positive attitude
- Self-motivation
- Determination to achieve goals
- Ability to work under pressure
- Strong organisational skills
- Adaptability to change
Candidates who consistently deliver excellent customer experiences are more likely to succeed within Discovery Connect.
How to Apply
Required Qualifications and Experience
Applicants should meet most of the following requirements:
- Grade 12 (Matric)
- Minimum one year of sales experience
- Previous outbound telesales experience is preferred
- At least one year of health product knowledge
- Discovery Health product knowledge is advantageous
- Computer literacy in Microsoft Word, Excel, and email
- NQF Level 5 qualification is beneficial
- RE5 qualification is advantageous
- Tertiary qualification is considered an added advantage
Previous experience in medical aid, health insurance, or financial services sales can improve your chances of securing the role.
Essential Skills for Success
Success as a JHB -DC Health Telesales Consultant depends on more than simply meeting sales targets. Discovery seeks professionals who combine technical knowledge with strong interpersonal skills.
Top-performing consultants usually possess:
- Persuasive communication
- Confidence during customer interactions
- Excellent objection-handling skills
- Strong negotiation abilities
- Time management
- Attention to detail
- Resilience
- Teamwork
- Quick learning ability
- Excellent English communication, with Afrikaans being an advantage
These skills help consultants build trust with customers while delivering professional service.
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