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SARB Receptionist Vacancies Announced at Pretoria
The SARB Receptionist Vacancies Pretoria opportunity is available for an experienced reception professional who is interested in working for the South African Reserve Bank (SARB). The position is based in Pretoria and focuses on providing a professional, courteous and efficient reception service to visitors arriving at the Bank.
The advertised position is titled Receptionist – CSD and involves a combination of front-desk, telephone and general administrative responsibilities. Candidates interested in the opportunity should have a Higher Certificate at NQF Level 5 in Receptionist Skills, Office Administration or Call Centre, together with two to three years of reception experience in a corporate environment.
The South African Reserve Bank is also seeking candidates who can provide professional service to visitors and members of the public while maintaining accurate records and supporting the day-to-day operation of the reception area.
Other Opportunities
Receptionist Position in Pretoria
The Receptionist – CSD position is based in Pretoria, South Africa.
The main purpose of the role is to provide a professional and courteous reception service to SARB visitors.
The successful candidate will be one of the first points of contact for visitors arriving at the Bank. This makes professional conduct, communication and customer service important aspects of the position.
The role also involves answering and directing telephone calls, assisting members of the public with queries and carrying out administrative tasks associated with visitor access and reception operations.
Welcoming SARB Visitors
One of the main responsibilities will be receiving and welcoming visitors to the South African Reserve Bank.
The successful candidate will be expected to maintain a calm, courteous and professional demeanour when dealing with visitors.
This responsibility requires someone who can communicate respectfully with different people and remain professional while managing a busy reception environment.
The receptionist will also be responsible for ensuring that internal hosts are contacted promptly when their visitors arrive at the Bank.
This helps ensure that visitors are attended to efficiently and that the reception process operates smoothly.
Handling Telephone Calls
Telephone communication is another important part of the position.
The successful candidate will receive, screen and respond to incoming telephone calls.
Where appropriate, the receptionist will need to deal with queries directly or route calls to the relevant person or department.
The position also involves answering and diverting calls through the switchboard.
When the requested employee is unavailable, the receptionist will take and forward messages.
The role therefore requires strong communication skills and the ability to determine where calls and queries should be directed.
Assisting Members of the Public
The Receptionist – CSD will also interact with members of the public.
The successful candidate will need to respond appropriately to public queries and redirect people to relevant SARB staff members when necessary.
This means that the receptionist will need to maintain a good understanding of the organisation and its departments so that enquiries can be directed to the correct people.
The vacancy also requires the employee to assist with telephone enquiries by gaining and keeping abreast of matters within different departments.
This can help the receptionist provide more useful assistance when dealing with callers.
Visitor Registration and Access Cards
The position includes several administrative responsibilities connected to visitors entering the Bank.
The successful candidate will register visitors and manage the allocation and return of visitors’ and parking cards.
Maintaining the visitors’ register is also part of the role.
The receptionist will administer and maintain records relating to the issuing of access cards in accordance with relevant legislation.
Accuracy is therefore important when recording visitor information and managing access-related documentation.
Reporting Responsibilities
The receptionist will also provide regular reports to the Team Leader regarding reception operations.
The position includes recording and reporting on telephonic trends and discussions.
This means that the successful candidate will not only handle calls but will also need to keep appropriate records of telephone activity and identify information that needs to be reported.
Good administrative and reporting skills can therefore be useful for this position.
Maintaining the Reception Area
The successful candidate will be expected to maintain a safe and clean reception area.
This includes following established operating procedures and processes.
Because the reception area provides the first point of contact for many visitors, maintaining an orderly and professional environment is an important part of the role.
The employee will also be expected to organise their work effectively and complete allocated responsibilities within set timeframes and defined standards.
Working Independently
The SARB expects the successful candidate to be able to organise themselves and complete allocated work independently.
The receptionist will need to manage different responsibilities, including visitors, telephone calls, records, access cards and administrative duties.
The position also requires the employee to willingly and independently identify useful and meaningful improvements to the way they work, while remaining within the applicable standards and procedures.
This indicates that the role requires someone who can manage routine responsibilities while also looking for practical ways to improve their work.
Qualification Requirements
Applicants interested in the SARB Receptionist Vacancies Pretoria must have a Higher Certificate at NQF Level 5 in one of the following areas:
- Receptionist Skills
- Office Administration
- Call Centre
This qualification is listed as a requirement for consideration for the position.
Applicants should ensure that their qualifications are accurately reflected on their CV and application.
Reception Experience Required
Candidates must also have two to three years of reception experience in a corporate environment.
This experience is important because the position involves working with visitors, telephone systems, administrative records and internal departments within a professional organisational environment.
Applicants should clearly explain their previous reception experience on their CV.
Where possible, candidates should highlight responsibilities involving customer service, switchboard operation, visitor management, telephone enquiries, record keeping and general administration.
Additional Advantage
A registered PSIRA Grade D or E officer qualification would be an added advantage.
However, it is listed as an advantage rather than the primary qualification requirement.
Applicants who have this registration may wish to include the relevant information in their CV and application.
The position also requires knowledge and skills relating to service delivery equipment, tools and machinery.
Candidates should also have service delivery reporting knowledge and skills, as well as general service delivery knowledge and skills.
Service Delivery and Customer Experience
The nature of the position means that service delivery is an important part of the work.
The receptionist will interact with visitors, callers, members of the public and internal employees.
Professional communication and an ability to deal with enquiries appropriately can therefore be important to the successful performance of the role.
Candidates should be prepared to work within the Bank’s procedures while providing courteous assistance to people who require information or access to the organisation.
Employment Equity
The South African Reserve Bank states that, in line with its commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups.
People with disabilities are welcome to apply.
Applicants should consider the employment equity information contained in the official advertisement when assessing the opportunity and submitting their applications.
Remuneration and Benefits
The SARB states that it offers remuneration and benefits that are commensurate with the level of the position and aligned with the market.
The level at which the successful candidate is appointed will depend on their competence and experience.
The vacancy information provided does not specify a fixed salary amount.
Candidates should therefore refer to the official SARB recruitment information for the latest details regarding remuneration and benefits.
Who Should Apply?
The SARB Receptionist Vacancies Pretoria opportunity may be suitable for candidates who have a Higher Certificate at NQF Level 5 in Receptionist Skills, Office Administration or Call Centre and two to three years of reception experience in a corporate environment.
Candidates with experience in visitor management, switchboard operation, telephone enquiries, customer service, administrative records and access control-related administration may find their background relevant to the duties of the position.
A PSIRA Grade D or E registration may provide an additional advantage.
Applicants should carefully compare their qualifications and experience with the official requirements before submitting an application.
How to Apply
Interested candidates should submit their applications through the official South African Reserve Bank recruitment portal.
The advertised position is titled:
Receptionist – CSD
Applicants should ensure that they select the correct position and provide complete and accurate information during the application process.
The official application page is available through the SARB recruitment system.
Official application:
https://fa-evra-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/SARB/job/1871
Candidates should use the official recruitment channel and avoid submitting personal information through unofficial recruitment websites or intermediaries.
Vacancy Details at a Glance
Employer: South African Reserve Bank (SARB)
Position: Receptionist – CSD
Location: Pretoria, South Africa
Minimum Qualification: Higher Certificate (NQF Level 5) in Receptionist Skills, Office Administration or Call Centre
Experience: 2–3 years’ reception experience in a corporate environment
PSIRA: Grade D/E would be an added advantage
Employment Equity: Preference may be given to suitable candidates from designated groups
People with disabilities: Welcome to apply
Remuneration: Commensurate with position level, competence and experience
Final Reminder for Applicants
The SARB Receptionist Vacancies Pretoria opportunity is aimed at candidates who can provide professional reception and telephone services while supporting visitor management and general administration at the South African Reserve Bank.
The position combines front-desk responsibilities with telephone communication, visitor registration, access-card administration, record keeping and reporting.
Candidates should make sure that they meet the stated qualification and experience requirements before applying and should provide accurate information about their previous employment and qualifications.
Applications should be submitted through the official SARB recruitment platform.
Important Notice
Dailyrise.co.za is not the employer, recruitment agency or hiring organisation for this vacancy. Dailyrise.co.za does not offer or guarantee employment. The information in this article is compiled and edited from the advertised vacancy information for employment-information purposes. Applicants should verify the latest vacancy details, requirements and application instructions directly with the South African Reserve Bank before applying.
Editorial Integrity
Dailyrise.co.za aims to provide clear and useful employment information for South African jobseekers. Vacancy information is compiled and edited from the advertised source to make opportunities easier to understand. Readers should verify important information directly with the employer and use the official application channel when submitting an application.
